Over the last few weeks, we have helped many clients craft responses to the COVID-19 crisis. In fact, we ended up creating a template announcement, like the one below:
Daily media coverage is keeping the COVID-19 virus top of mind. While our society faces a serious health challenge, I wanted to reach out to you personally and assure you that, as of today, our firm remains open for all of your ______ needs.
There is no higher priority to us than the safety of our clients and employees. We are closely following the Centers for Disease Control and the World Health Organization to stay well-informed of this evolving situation.
We are currently holding in-person meetings on an as needed basis, and are available to meet via phone or teleconferencing via _______ (Zoom/Google Hangouts/Other). If you are a current client and feel sick, please call our office to reschedule your in-person meeting.
This is especially true if you have a fever, cough, sneezing, or shortness of breath. The same applies if you have had any of these symptoms in the last 48 hours.
Rest assured, we are monitoring this situation closely as it develops, staying abreast of the current recommendations from local and national health organizations. We will continue to post updates as they occur and will keep you informed of any changes. With your cooperation and patience, we hope to be able to continue to serve you, but more important, minimize the potential spread of the disease.